Refunds And Exchanges
Refunds & Exchanges
Returns by Mail
- What is ToBeInStyle's Return Policy?
At ToBeInStyle, your satisfaction is our top priority. If you're not completely happy with your purchase, you can return it for a refund within 30 days of the delivery date. Please note that returns cannot be accepted after 30 days.To qualify for a return, items must be in their original condition—unused, unaltered, unworn, and unwashed (free of any stains from makeup, deodorant, or wear).Please be aware that in-person returns are not accepted at our warehouse or corporate office.We strongly recommend using a shipping method with tracking, as we cannot issue refunds for packages lost in transit without proof of delivery.To initiate a return, please email us atinfo@tobeinstyle.comwith your order ID number to request an RMA number. Returns sent without an RMA number will not be processed or refunded.*Please note: For general returns (including orders refused by the customer at delivery or returned due to an "undeliverable" address), original shipping fees are non-refundable.Please be aware that orders shipped outside of the U.S. are not eligible for returns.
- What is ToBeInStyle's Exchange Policy?
Due to the high demand for our products, we do not offer direct exchanges. If you'd like a different size or color, simply return the item following our return process. Once your return is processed, we’ll issue a refund, which you can then use to purchase the correct item.
- What Should I Do If I Receive a Damaged or Incorrect Item?
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receipt. Simply email us a photo of the item in question, and we'll review it promptly. If approved, we'll provide a return label, and once your return is processed, we’ll issue a refund that includes the original shipping cost.
- Refunds
Once we receive your returned merchandise at our warehouse, we’ll process your refund within 1-2 business days. The refund will be issued to your original payment method.For your return:Please include your invoice or a note with your order number, and send your item to the following address:ToBeInStyle : Return Department500 MONTEREY PASS RDMONTEREY PARK, CA 91754For a smooth return process, please ensure your item is securely packaged, preferably in the original packaging, and includes the original invoice with price tags attached.All returns must be made within 30 days of the delivery date.Please note that shipping and handling fees are non-refundable.We can only process returns for purchases made directly onToBeInStyle.com.